Privacy Policy

Privacy Policy

Last updated: 19 June 2026

Supported By Rebecca respects your privacy and is committed to protecting your personal data.

This privacy policy applies between you, the user of this website, and Supported By Rebecca, the owner and provider of this website. Supported By Rebecca takes the privacy of your information seriously. This privacy policy explains how we collect, use, store, share and protect personal data collected through your use of this website and through your wider interactions with us.

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, "data" means all information that you submit to Supported By Rebecca via the website or otherwise provide to us, including personal data as defined under applicable data protection laws.

"Cookies" means small text files placed on your computer or device by this website when you visit certain parts of the website or use certain features.

"Data protection laws" means all applicable legislation relating to the processing of personal data in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the Data (Use and Access) Act 2025, and any subsequent amendments or replacement legislation.

"Supported By Rebecca", "we", "us" or "our" means Supported By Rebecca of 21 Chilham Place, Macclesfield, Cheshire, SK11 8TG.

"User" or "you" means any third party that accesses the website and is not employed by Supported By Rebecca or engaged as a contractor providing services to Supported By Rebecca.

"Website" means www.supportedbyrebecca.co.uk and any sub-domains of this website unless expressly excluded by their own terms and conditions.

Unless the context requires otherwise, the singular includes the plural and vice versa. References to legislation include any amendments, updates or replacements. The term "including" means "including without limitation".

Scope of this privacy policy

This privacy policy applies to Supported By Rebecca and users in relation to this website and to personal data processed in connection with enquiries, client relationships, supplier relationships, marketing activity, events, administration and the delivery of our services.

This privacy policy does not extend to any websites, applications or services that can be accessed from this website, including links to social media platforms or third-party websites. We are not responsible for the privacy practices of third-party websites.

For the purposes of applicable data protection laws, Supported By Rebecca is the data controller.

Data controller details

Supported By Rebecca

21 Chilham Place

Macclesfield

Cheshire

SK11 8TG

Email: info@supportedbyrebecca.co.uk

ICO Registration Number: ZB554238

Data we collect

We may collect, use, store and process personal data including your name, company name, job title, email address, telephone number, postal address, postcode, communication preferences, interests, enquiry details, project details, client information, supplier information, records of correspondence, meeting notes, service information, financial information, invoicing information and payment records.

We may also collect technical information relating to your use of our website, including your IP address, browser type, device type, operating system, dates and times of visits, pages viewed, how you interact with website content, cookie information and analytics data.

Where relevant to the services we provide, we may process business information that includes personal data relating to clients, suppliers, contractors, employees, candidates, event attendees, podcast guests, contacts, professional advisers and other individuals involved in the work we are asked to support.

We do not intentionally collect special category data through this website. Special category data includes information about health, race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, sex life or sexual orientation.

If we are provided with special category data in the course of delivering services, we will only process it where we have a lawful basis and where it is necessary and appropriate to do so.

How we collect data

We collect personal data when you contact us through our website, by email, telephone, social media or post, complete forms on our website, engage us to provide services, subscribe to updates or marketing communications, interact with us on social media, attend meetings or events, provide information during a project or otherwise communicate with us.

We may collect data automatically when you use our website through cookies, analytics tools and similar technologies.

We may also receive personal data from third parties, including clients, suppliers, professional advisers, referral partners, publicly available sources, social media platforms, business directories and organisations we support as part of our services.

How we use your data

We use your personal data to respond to enquiries, provide and manage our services, communicate with you about projects and services, manage client and supplier relationships, maintain internal records, prepare proposals, manage contracts, process invoices and payments, support business administration, coordinate meetings and events, deliver marketing and communication activity where permitted by law, improve our website and services, comply with legal and regulatory obligations and protect our business against fraud, misuse, complaints or legal claims.

We may also use personal data to support the services we provide to clients, including executive support, diary and inbox management, event management, bid and procurement support, compliance support, social value administration, marketing support, podcast administration, supplier management, project coordination and general operational support.

Lawful bases for processing

We will only process your personal data where we have a lawful basis to do so.

We may process your personal data where it is necessary for the performance of a contract with you or to take steps before entering into a contract.

We may process your personal data where it is necessary to comply with a legal obligation.

We may process your personal data where it is necessary for our legitimate interests or the legitimate interests of a client, provided your rights and freedoms do not override those interests.

We may process your personal data where you have given consent. This may apply to certain marketing communications or optional website cookies. You may withdraw consent at any time.

Marketing communications

We may send marketing communications where permitted by law. This may include updates about our services, events, business news or content that may be relevant to you.

You can opt out of receiving marketing communications at any time by contacting us at info@supportedbyrebecca.co.uk or by using any unsubscribe option provided in the communication.

Opting out of marketing communications will not prevent us from sending service-related or administrative communications where these are necessary.

Sharing your data

We may share your personal data with trusted third parties where necessary to operate our business, provide our services or comply with legal obligations.

This may include professional advisers, accountants, insurers, IT support providers, cloud storage providers, email providers, website hosting providers, payment processors, accounting software providers, customer relationship management systems, project management platforms, collaboration tools, legal advisers, regulatory authorities, law enforcement authorities, clients, suppliers, contractors and other service providers involved in the delivery of our services.

Where we process personal data on behalf of a client, we will do so in accordance with the client's instructions and any applicable contract or data processing terms.

We will never sell your personal data.

All third-party providers are required to process personal data securely and in accordance with applicable data protection laws.

International transfers

Some of our third-party service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place. These may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or other approved contractual or legal mechanisms.

Further information about international transfers is available on request.

Keeping data secure

We use appropriate technical and organisational measures to protect your personal data.

These measures may include secure systems and cloud platforms, access controls, password protection, multi-factor authentication where available, device security measures, confidentiality obligations, secure file sharing, supplier checks and regular reviews of our security arrangements.

We limit access to personal data to those who need it for legitimate business purposes.

In the event of a personal data breach, we will take appropriate steps to assess and manage the breach. Where legally required, we will notify the Information Commissioner's Office and affected individuals.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting, insurance and regulatory requirements.

Client records, contracts and correspondence are normally retained for up to six years after the end of the client relationship. Financial and tax records are normally retained for six years. Supplier and contractor records are normally retained for up to six years after the end of the relationship. General enquiries are normally retained for up to two years. Marketing records are retained until consent is withdrawn, you opt out or the information is no longer relevant. Website analytics data is normally retained for up to 26 months unless a different retention period is set by the relevant analytics provider.

We may retain information for longer where this is required by law, where there is an ongoing relationship, where a complaint or dispute has arisen or where it is necessary to establish, exercise or defend legal claims.

Your rights

Under data protection laws, you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete personal data, request erasure of your personal data in certain circumstances, request restriction of processing in certain circumstances, object to processing where we rely on legitimate interests, request the transfer of your personal data in certain circumstances, withdraw consent at any time where processing is based on consent and lodge a complaint with the Information Commissioner's Office.

To exercise any of these rights, please contact us at info@supportedbyrebecca.co.uk.

We may request information to verify your identity before responding to your request.

We aim to respond to rights requests within one month unless the request is complex or we are legally permitted to extend the response period.

Data protection complaints

If you have concerns about how we collect, use, store, share or otherwise process your personal data, please contact us first so that we can investigate and respond to your concerns.

Data protection complaints should be submitted by email to info@supportedbyrebecca.co.uk or by post to:

Supported By Rebecca

21 Chilham Place

Macclesfield

Cheshire

SK11 8TG

Please include your name, contact details, the nature of your concern, relevant dates, copies of any relevant correspondence where available and details of the outcome you are seeking.

We will acknowledge receipt of your complaint within 30 calendar days.

We will investigate your complaint fairly and impartially, make appropriate enquiries where necessary, keep you informed of progress where appropriate and provide you with a response without undue delay.

Where we require additional information to investigate your complaint, we will contact you as soon as reasonably practicable.

If your complaint relates to a request to exercise your data protection rights, we aim to respond within one calendar month unless the request is particularly complex or numerous, in which case we may extend this period in accordance with applicable data protection laws.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office.

The Information Commissioner's Office can be contacted via their website at https://ico.org.uk or by post at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Nothing in this policy affects your statutory rights under applicable data protection legislation.

Cookies

This website may place and access cookies on your device.

We use cookies and similar technologies to operate the website, improve your experience, understand how visitors use the website and support marketing activity.

The types of cookies we may use include strictly necessary cookies, performance and analytics cookies, functionality cookies and marketing cookies.

Strictly necessary cookies are required for the website to work properly. Performance and analytics cookies help us understand how visitors use the website. Functionality cookies help remember preferences and improve your experience. Marketing cookies may be used to support relevant marketing activity.

You can manage or disable cookies through your browser settings or through any cookie consent tool available on the website.

Please note that disabling certain cookies may affect how the website functions.

For more information, please refer to our Cookie Policy where available.

Links to other websites

This website may include links to third-party websites, platforms or resources.

We have no control over those websites and accept no responsibility for their content, privacy notices or data processing practices.

You should read the privacy policy of any third-party website you visit.

Social media

We may use social media platforms to communicate with clients, prospective clients and other business contacts.

If you interact with us on social media, the relevant social media platform may process your personal data in accordance with its own privacy policy. We are not responsible for the way social media platforms process your personal data.

Business ownership and control

If Supported By Rebecca is sold, transferred, merged or reorganised, your personal data may be transferred to the new owner, successor organisation or relevant adviser as part of that process.

Any new owner or successor organisation will be expected to use your personal data in accordance with applicable data protection laws.

Changes to this privacy policy

Supported By Rebecca may update this privacy policy from time to time to reflect changes in the law, our services, our systems or our data protection practices.

Any changes will be published on this page and will take effect from the date of publication unless otherwise stated.

Please review this policy periodically to stay informed about how we protect your personal data.

Contact us

If you have any questions about this privacy policy or our handling of your personal data, please contact:

Supported By Rebecca

21 Chilham Place

Macclesfield

Cheshire

SK11 8TG

Email: info@supportedbyrebecca.co.uk

ICO Registration Number: ZB554238